We hope you love your Simple Linen Co pieces as much as we do. However, if for any reason you're not completely satisfied, we're here to help.

You may return full-priced items for a refund, store credit or exchange within 30 days of receiving your order. To be eligible, items must be unused, unwashed, and returned in their original condition with all packaging and tags intact.

Due to the nature of our products and bedding hygiene regulations, we can only accept returns on items that have not been used, washed or slept in. For hygiene reasons, we are unable to accept returns that do not meet these conditions.

Please note:

• Sale items are final sale and cannot be returned unless the item is faulty or required under Australian Consumer Law.
• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
• We recommend using a tracked shipping service, as we cannot accept responsibility for returns lost in transit.

How to Start a Return

To request a return, please contact our Customer Care team at hello@simplelinenco.com with your order number before sending your item back. We'll guide you through the return process and provide the return address and instructions.

Once your return has been received and inspected, we'll process your refund, store credit or exchange as quickly as possible.