Warranty & Guarantee
At Simple Linen Mercantile Co., we stand behind the quality of our products and want you to feel confident in your purchase.
Our Guarantee
We are committed to providing high-quality linens that stand the test of time. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange, no questions asked.
Limited Warranty
We offer a one-year limited warranty covering manufacturing defects, including stitching, fabric flaws, and material defects. If you experience any issues related to workmanship, we will replace or repair the item at no cost.
How to Make a Claim
If you believe your product has a defect, please contact our customer service team at hello@simplelinenco.com with:
- Proof of purchase
- Photos of the issue
- A brief description of the problem
Once we review your claim, we will provide a resolution, which may include a replacement, repair, or store credit.
Exclusions & Limitations
This warranty does not cover:
- Normal wear and tear
- Damage caused by improper care, washing, or drying
- Accidental damage, stains, or misuse
For any further questions, feel free to reach out to our customer service team. We appreciate your trust in Simple Linen Mercantile Co. and look forward to providing you with timeless, high-quality linens.